Business Office + Cashiering Services Frequently Asked Questions
Frequently Asked Questions
FAQs
- What are the tuition and fee rates for this semester?
The rates for this academic year can be found at the Tuition page.
- What are campus activity fees?
What are campus activity fees?
Campus activity fees provide students with services, activities and supplemental educational opportunities tailored to fulfill their academic and personal goals. These are required to be paid by all students. Some examples of organizations receiving funds: Union Activities Council, Student Health Center, Student Recreation Center, The Bulletin, Center for Early Childhood Education, and Performing Arts Board.
- Why do I have a hold on my University account?
Holds present a variety of restrictions on a student’s account. Some departmental holds may restrict financial aid and student payments from being processed and others may restrict the student from drop/add procedures. Your Hornet365 account will list the source of the hold. If you need assistance with the process to resolve a hold, please contact the corresponding department.
- I didn’t receive an electronic bill. What should I do?
After you are enrolled in courses, a billing statement is available through your Hornet365.com student account portal.
Before your courses begin, review your student account balance at Hornet365.com.
The student can
(1) Pay your balance online through your Hornet365.com account.
(2) Pay your balance with cash or cashier check, money order or personal check at the 1st floor Plumb Hall Cashier window; Monday through Friday, 8:00 am to 5:00 pm.
(3) Mail a personal check, cashier check or money order to: Emporia State University, 1 Kellogg Circle, Campus Box 4021, Emporia, KS 66801. Please include your ESU student ID # E and student name on the check and make the check payable to Emporia State University.
- When does my tuition have to be paid?
SPRING 2022
All students must be paid in full by January 25, 2022 to avoid a $50.00 administrative fee. A $50 late fee will be charged to all student accounts monthly who have an account balance greater than $100. A student may enter a payment plan prior to February 20, 2022 to avoid additional $50.00 late fees.
FALL 2021
All students must be paid in full by August 27, 2021 to avoid a $50.00 administrative fee. A fee of $50 will be charged to all students who have an account balance greater than $100. A student may enter a payment plan any time prior to September 20, 2021 to avoid additional $50.00 late fees.
- What are my options for paying my bill?
The University accepts cash and checks at Cashiering Services and student accounts on the first floor of Plumb Hall.
Tuition and fees may be paid on-line through the student’s Hornet365 account with a webcheck, credit or debit card.
VISA, Mastercard, Discover and American Express are accepted credit cards.
Credit/Debit card transactions will be assessed a convenience fee. This fee can be avoided by using cash, check or webcheck.
- Can I pay my tuition and fees online?
The University can accept payment of tuition and fees through the students Hornet 365 account. You can pay by VISA, MasterCard, Discover, American Express and electronic checks.
Log into your student portal Hornet 365:
Students [left column]
Financial Center link
Student Account Center link
Make Payment button
- Will my financial aid be applied towards all of the charges on my account?
Financial aid will be applied to tuition and fees first, followed by housing charges. Federal student financial aid can only cover “institutional charges” as defined by the U.S. Department of Education. This definition includes current year charges for tuition and fees, and on-campus room and board. A Title IV Authorization form must be received by Cashiering Services and Student Accounts to apply federal financial aid to any non-institutional charges. Once the students account has been paid in full, excess funds will be released to the student.
- How do I get my financial aid directly deposited into my bank account?
Students can direct deposit excess funds into ANY bank account. In order to guarantee direct deposit into the bank of your choice, you must complete the direct deposit form online.
Students
Financial Center link
Student Account Center link
Electronic Refunds button
Please remember to verify your bank account balance PRIOR to using any excess funds.
- I do not want to use direct deposit. How will I receive my excess financial aid?
Students who do not complete the direct deposit authorization process online prior to the processing of excess funds will be issued a check. Checks will be mailed to the student's mailing address. If your mailing address has changed, please contact the Registration Office at 620-341-5211.
- Why won’t you give me information regarding my child’s account? I pay the bill!
The Federal Educational Rights to Privacy ACT (FERPA) federal law requires a student’s financial records are private and confidential. Cashiering Services and Student Accounts employees are required to secure authorization from the student prior to release of financial record information to anyone. We understand that guardians, parents, spouses, grandparents, and others may need to make payment or discuss various charges on a student's account. We are unable to provide any information until the student adds you to their student account as an "authorized user." Set up an authorized user through the University portal Hornet365
Students
Financial Center link
Student Account Center link
Authorized Users button