Skip to main content

Computer + IT Support

IT Help Desk

Staff at the IT Help Desk assist with hardware, software, passwords and other tech-related issues.


(877) 341-5555

Open By Appointment Only: August 3

IT Help Desk Hours

Daytime Hours

Monday - Friday from 8:00 a.m. to 5:00 p.m.

Evening Hours

Monday - Thursday from 5:00 p.m. to 9:00 p.m.

Weekend Hours

Saturday from 11:00 a.m. to 3:00 p.m.

Sunday from 5:00 p.m. to 9:00 p.m.

For holiday closings, special hours and planned service outages, go to the IT Maintenance site.

Appointment Scheduling + Client Interaction

  • Preference given to appointments.
    • Schedule an appointment by using the button below
  • Walk-in support available during daytime hours (above)
  • Email:
  • Phone: (620) 341-5555 or 1 (877) 341-5555 (toll free)

Username + E-number + Password

Forgot your username? Look it up here.

Username Lookup

Forgot your E-number? Look it up here.

E-Number Lookup

Reset your password here.

Password Self-Service

Hornet 365

Hornet 365 is the university portal. Additional IT resources and online services can be found here.

Hornet 365 Home

A personalized view of ESU technology services.


Downloads, technology purchasing, email info, and more.

Information Security

Tips, tricks, policies, contests--all to keep you and your data secure.

Learning Technologies

Supporting educational technologies including classrooms, course design and our studio and MakerLab.

my IT

Find support resources, training events, how-to guides and more.

Hornet TV

View videos, posters and other digital resources showcasing ESU services, departments and events.