Administrative Solutions

Responsible for coordinating the application development functions of the university.


Finance, HR, and Payroll

Contact: Patty Delmott

The Administrative Solutions staff provide analysis and technical support for the Banner ERP Finance and HR/Payroll modules.  A large part of this support involves development and maintenance of two-way interfaces with State of Kansas finance and HR/Payroll systems located in Topeka, as well as with various other function-specific satellite systems which support departmental needs.  A variety of data quality control queries help maintain the integrity of ESU’s data, ensuring timely and accurate processing of payroll and financial transactions.  Security of online credit card payment transactions is assured through interfaces with a third party payment processor.


Student Services

Contact: Dianne Graves

Comprising approximately half of the Banner tables and processes, the Student module is the largest Banner module.  In addition, student related services include Banner Relationship Module (BRM) for recruiting and admissions for graduate and international students, and Student Financial Aid.  The Student Services team supports the various student modules, along with interfaces with other internal and external systems, such as Blackboard learning management system, Kansas Board of Regents, National Student Clearinghouse and NCAA eligibility reporting.  



Contact: Nancy Crumb

IT supports the ESU Advancement function by providing departmental on-site support for the Banner Advancement module.  Daily processing of gifts to the university, along with support for capital campaigns, is handled in a discreet, secure environment with a minimum of communication breakdowns.  


Database & Banner Infrastructure Support

Contact: Steve Redeker

Underlying the various components of Banner is an Oracle integrated data base, comprising nearly 5,000 individual tables, along with additional custom tables required for ESU specific processes.  The Banner ERP and Blackboard LMS data bases and associated applications reside on Oracle Sun hardware, running Solaris Unix operating system.  To ensure the integrity and security of ESU’s data, the Infrastructure team maintains the data base, application and presentation software and hardware for both Banner and Blackboard.  Support includes application of releases and patches as required, running required backups, and maintaining multiple instances of the production systems for development and testing purposes.


Reporting Support

Contact: Doug Stormont

One of the unending requirements of a university is the need to develop and produce a wide variety of reports to various entities.  IT supports the reporting needs of ESU’s Office of Institutional Research and other reporting departments from across campus through a dedicated reporting specialist.  Working closely with the departments to determine the reporting requirements, and to develop appropriate scripts and medium to meet those requirements, report development is accomplished in a collaborative environment, ensuring that the end product meets the required needs.


Mobile Development

Contact: Larry Hayes

As the dissemination of important information moves into the realm of mobile devices, ESU is busy developing student-centric applications which will enable students to conduct much of their university business without the need for a computer, using only the smart phones or tablets which they already use to keep in touch. Exciting possibilities are in store for this new method of  presenting and interacting with students, and meeting their ever-increasing expectation for information at their fingertips, wherever they might be.


Unix/Linux OS & Applications

Contact: Steve Redeker

In addition to the Banner ERP system which runs in a Unix environment, several other custom built systems have been developed on the Unix/Linux platform to meet specific needs.  Included are such applications as the ESU Help Desk Customer profile system, which allows Help Desk personnel to view information about the customer’s technology setup while they are still on the phone.


Data Warehouse

Contact: Larry Hayes

A vital part of the reporting capabilities of a university revolves around being able to establish and access historical data.  The Banner ODS/EDW, along with the legacy system data warehouse satisfy the need for snapshots in time, by which analysis can be conducted to discover trends and, using those trends, predict future performance.


Document Imaging & Workflow

Contact: Larry Hayes

In order to eliminate paper document storage and to facilitate document retrieval, ESU has implemented the OnBase document management system.  Additional functionality has now allowed the development and implementation of document workflows to streamline processing flows, and the newest tools even allow update of Banner data from information contained in OnBase documents.  These tools will allow further integration between Banner and OnBase, and eliminate data entry duplication and the associated errors that accompany duplicate processes.