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Frequently Asked Questions (FAQs)

 

What are the tuition and fee rates for this semester?

What are campus privilege fees?

Why do I have a hold on my University account?

I didn’t receive a bill in the mail. What should I do?

When does my tuition have to be paid?

What are my options for paying my bill?

Can I pay my tuition and fees online?

Will my financial aid be applied towards all of the charges on my account?

How do I get my financial aid directly deposited into my bank account?

I do not want to use direct deposit. How will I receive my excess financial aid?

Why won’t you give me information regarding my child’s account? I pay the bill!

1. What are the tuition and fee rates for this semester?

The rates can be found at www.emporia.edu/busaff/student-information/tuition-and-waivers.html.

2. What are campus privilege fees?

Campus Privilege Fees provide students with services, activities and supplemental educational opportunities tailored to fulfill their academic and personal goals. These are required to be paid by on-campus students. Examples of campus organizations receiving funds: Union Activities Council, Student Health Center, Student Recreation Center, The Bulletin, Center for Early Childhood Education, and Performing Arts. Please visithttp://www.emporia.edu/busaff/student-information/campus-privilege-fees.html to view the individual organizations who receive support from Campus Privilege Fees.

3. Why do I have a hold on my University account?

Holds present a variety of restrictions on a student’s account. Some departmental holds may restrict financial aid and student payments from being processed and others may restrict the student from drop/add procedures. Your Hornet 365 account will list the source of the hold. If you need assistance with the process to resolve a hold, please contact the corresponding department.

4. I didn't receive a bill in the mail. What should I do?

We do not mail billing statements.

                  (1) pay fees in person at the Cashier Window, 1st Floor Plumb Hall

                       OR

                  (2) pay fees online through your Hornet 365 account.

5. When does my tuition have to be paid?

All students are required to be paid-in-full or make payment arrangements by the fifth day of class for fall and spring semesters. For payment to be credited to your account by the fifth day of class, please allow time for mailing and processing. Financial aid must be authorized AND disbursed to be considered a payment on your account. Prior semester charges must be paid-in-full before any student can retain the course schedule.

Please read the Fee Payment Process at www.emporia.edu/busaff/student-information/.

6. What are my options for paying my bill?

The University accepts cash and checks at cashier window on the first floor of Plumb Hall.

Tuition and fees may be paid on-line through the student’s Hornet 365 account with a webcheck, debit or credit card.

Visa, Mastercard, Discover and American Express are accepted credit cards.

Credit/Debit card transactions will be assessed a convenience fee. This fee can be avoided by using cash, check or webcheck.

7. Can I pay my tuition and fees online?

The University can accept payment of tuition and fees through the students Hornet 365 account. You can pay with Visa, MasterCard, Discover, American Express and web checks.

Log into Hornet 365

Enter your username and password Contact the Help Desk for Login Questions (620-341-5555)

8. Will my financial aid be applied towards all of the charges on my account?

Financial aid will be applied to tuition and fees first, followed by housing charges. Federal student financial aid can only cover “institutional charges” as defined by the United States Department of Education. This definition includes current year charges for tuition and fees, and on-campus room and board. A Title IV Authorization form must be received by Cashiering Services and Student Accounts to apply federal financial aid to any non-institutional charges. Once the students account has been paid in full, excess funds will be released to the student.

9. How do I get my financial aid directly deposited into my bank account?

Students are able to set up direct deposit for excess funds into your bank account (savings or checking). In order to guarantee direct deposit into the bank of your choice.

Set up direct deposit: Log into Hornet 365

Enter your username and password Contact the Help Desk for Login Questions (620-341-5555)

Excess financial aid funds will be deposited.

10. I do not want to use direct deposit. How will I receive my excess financial aid?

Students who do not complete the direct deposit authorization process online prior to the processing of excess funds will be issued a check. Checks will be mailed to the student's mailing address. If your mailing address has changed, please contact the Registration Office at 620-341-5211.

11. Why won't you give me information regarding my child's account? I pay the bill!

The Federal Educational Rights to Privacy ACT (FERPA) requires that a student’s financial records are private and confidential. Cashiering Services and Student Accounts Department staff are required to secure authorization from the student prior to release of the information contained in these records. We understand that parents, spouses, grandparents, tax preparers and others may need to make payment or discuss various charges on a students account. We will be unable to provide any information until after the student adds you to their student account as an "authorized user."

Set up Authorized User: Log into Hornet 365

Enter your username and password Contact the Help Desk for Login Questions (620-341-5555)

 Students give us permission to share account details with mom, dad, guardian, etc.