TCS Helpdesk
The TCS Helpdesk is available to assist students with many of their technology and computing needs. Services available to students include user account and password help, computer software and hardware consultation, virus and spyware removal, wireless connectivity issues, and residence hall network connectivity issues. The TCS Helpdesk is also a beneficial resource for students who are unsure of where they can gain information regarding other technology and computing concerns. Listed below is the TCS Helpdesk contact information and locations.
Contact Information
- Ext. 5555 from any campus phone
- 620.341.5555: Local Call
- 877.341.5555: Toll-Free Number
- E-mail the TCS Helpdesk at helpdesk@emporia.edu
Locations
- Butcher Education Center - Lower Level (main Helpdesk location)
- White Library - Mezzanine Level (Helpdesk Kiosk - evening and weekend support)
- View locations on campus map.
TCS HelpDesk - Fall 2009 Hours of Operation
Note: Fall hours begin Sunday, August 16th, with the exception of the WAW Library Kiosk. Hours for that location begin Wednesday, August 19th. Phone and e-mail support will be available the evenings of August 17, 18, and 19.
| Telephone & E-Mail Support | Butcher Complex Walk-In Support | White Library Kiosk Support | |
|---|---|---|---|
| Mon-Thu | 7:30AM - 9:30PM | 7:30AM - 5:00PM | 5:00PM - 9:30PM |
| Friday | 7:30AM - 6:00PM | 7:30AM - 5:00PM | 4:00PM - 6:00PM |
| Saturday | 11:00AM - 4:00PM | CLOSED | 11:00AM - 4:00PM |
| Sunday | 3:00PM - 8:00PM | CLOSED | 3:00PM - 8:00PM |
| LABOR DAY | ||
| Saturday - Monday | September 5 - 7 | CLOSED |
| FALL BREAK | ||
| Thursday - Friday | October 8 - 9 | CLOSED @ 5PM; no library kiosk hours |
| VETERANS DAY | ||
| Wednesday | November 11 | CLOSED |
| Saturday | November 14 | CLOSED |
| THANKSGIVING BREAK | ||
| Wednesday | November 25 | CLOSED at 5:00PM |
| Thursday - Saturday | November 26 - 28 | CLOSED |
| Sunday | November 29 | Phone/E-Mail Support Only |
| WINTER INTERIM | ||
| Saturday - Sunday | December 19 - 20 | CLOSED |
| Monday - Thursday | December 21 - 23 | CLOSED at 5:00PM |
| Friday - Monday | December 24 - January 3 | CLOSED |
| Tuesday - Friday | January 5 - 8 | CLOSED at 5:00PM |
Spring semester hours are anticipated to begin Saturday, January 9, 2010.
Report a Problem
Have a Question or Need to Report a Technology-Related Problem?
Give us a call: 877.341.5555 (Toll-Free), 620.341.5555 (Local)
Email us at: helpdesk@emporia.edu
Via the web: helpdesk.emporia.edu