Welcome to Technology and Computing Services

The TCS website has been designed to help provide support to students, faculty, and staff for the various technologies provided by Emporia State University through the Technology and Computing Services Department.

It is the goal of TCS to assist, through the integration of information, technology, and communications, in creating the best possible educational environment for the Emporia State University Community.

Helpdesk

User Support Services are located in Butcher Education Center lower level room 008. To enter the HelpDesk area, you must enter from the outside door located on the southeast side of the building. The HelpDesk can be contacted via phone at 620-341-5555 (877-341-5555 toll free), or e-mail at helpdesk@emporia.edu.

Fall 2008 Help Desk Hours:

Butcher Complex Walk In Hours:
Monday-Friday:  7:30am-5:00pm
Saturday-Sunday:  Closed

Phone and Email Support
Monday-Thursday: 7:30am-11:00pm
Friday:  7:30am - 6:00pm
Saturday:  9:00am-6:00pm
Sunday: 12:00 noon-11:00pm

Memorial Union Kiosk Hours
Monday-Friday:  1:00pm-3:00pm
Saturday-Sunday:  Closed

White Library Kiosk Hours (Starting August 25th 2008)
Monday-Thursday:  6:00pm-11:00pm
Saturday:  9:00am-6:00pm
Sunday:  12:00pm-11:00pm

If you call the HelpDesk and get rolled-over to the answering machine during normal working hours, please leave your FULL NAME, PHONE NUMBER, DEPARTMENT, and a BRIEF MESSAGE about your call.

TCS Online Service Request System. Users can initiate service requests, view global issues and search the support knowledge base.

Last Updated August 19, 2008