Twin Towers Wired & Wireless Upgrade – Spring Break!

March 11, 2014

Information Technology (IT) is pleased to announce the scheduled upgrade of wired and wireless technology in the Twin Towers Residence Halls! This scheduled upgrade will replace much of the current wired and wireless equipment with newer, more robust, technology that will address many of the current wireless and wired connectivity related issues students are currently experiencing in Twin Towers. This upgrade will address issues such as:

 

*        Connectivity problems with Windows 8.1

*        Dropped wireless connections

*        Low signal / service

 

This upgrade is expected to take four business days, or from Monday, March 17th through Thursday, March 20th. Each day, students will lose Internet connectivity throughout the day while our technicians replace equipment on each floor. This will impact both the ESU Wireless Network and the wired Ethernet/network jacks in each of the rooms in Twin Towers. Our technicians will be working each day from 8:30AM until 4:30PM. We expect to be in each building, with the following impact, on the following days:

 

MONDAY, MARCH 17TH

BUILDING: NORTH TOWERS

CONNECTIONS IMPACTED: Wired and Wireless

DURATION OF OUTAGE: Multiple outages expected. Duration of each outage will be 1-3 hours.

 

TUESDAY, MARCH 18TH

BUILDING: NORTH TOWERS

CONNECTIONS IMPACTED: Wireless Only

DURATION OF OUTAGE: Multiple outages expected. Duration of each outage will be 30-90 minutes.

 

WEDNESDAY, MARCH 19TH

BUILDING: SOUTH TOWERS

CONNECTIONS IMPACTED: Wired and Wireless

DURATION OF OUTAGE: Multiple outages expected. Duration of each outage will be 1-3 hours.

 

THURSDAY, MARCH 20TH

BUILDING: SOUTH TOWERS

CONNECTIONS IMPACTED: Wireless Only

DURATION OF OUTAGE: Multiple outages expected. Duration of each outage will be 30-90 minutes.

 

 

Thank you for your patience and support while we work through this upgrade process. Please let us know if you have any questions or concerns. IT Help Desk contact information, including operating hours, locations, and helpful FAQs, can be found on the web at www.emporia.edu/IT.

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