Security Error Messages
Increased security features in web browsers have created situations when you may encounter a security certificate error message when accessing ESU Library resources. The library is working with its vendors to correct the problem. In most cases, you can click on a button or link to accept the error and still safely use the library resource.
Please see the examples below. If you get a different error message please contact the library reference desk at 341-5207 or at 1-877-613-7323. Thank You.
The first two images are of Firefox errors and the last is Internet Explorer 7.
Problems Accessing Databases:
If you are experiencing problems accessing the Library's online databases you may need to clear your browser's cache and cookies.
Internet Explorer 7:
1. From the File menu select Tools > Internet Options.
2. Under Browsing History click on Delete.
3. The Delete Browsing History table should appear. Click on the Delete Files button for Temporary Internet files and Cookies.
4. You have now cleared you cache and cookies. Click on Close and OK to exit.
1. From the File menu select Tools > Options.
2. You should now see a window with tabs. Select the Cache tab and click the Clear Cache button.
3. Select the Cookies tab and click the Clear Cookies button.
4. You have now cleared your cache and cookies. Click OK to exit.
For information on how to clear you browser cache for older browsers check the link below
Connecting to databases off-campus:
When connecting to databases off-campus users will be asked for their name, university id, and password for authentication. If you have not set up a password you can do so here, View your library account. If you need to have your library account password reset, please call the White Library reference desk at 341-5207 or toll-free at 1-877-613-READ(7323).
If you experience trouble using or accessing the electronic databases, PLEASE, make sure you have turned off all pop-up blockers.
Connecting to ESU Wireless:
The ESU Wireless Zone provides access to the ESU network and the Internet with wireless computing devices on campus. The Zone is accessible in White Library, Visser Hall, HPER building, Mainstreet in the Memorial Union and Koch Lounge in Cremer Hall. By Fall 2006, the wireless zone will expand to include all of Cremer Hall, all of the Memorial Union, the public areas of North Towers, and the Earl Center. Use your Buzz In username and password to gain access. For detailed instructions, go to http://techsite.emporia.edu/wireless. For further information contact TCS Help Desk @ 341-5555. Watch for the ESU Wireless Zone signs to know if you are in the Wireless Zone!
Printing in the library has been centralized so that all print jobs may be picked up at the reference desk located on the second floor. The electronic course reserves are stored in .pdf format. To limit printing problems please make sure you have the latest version of Adobe Reader.
When printing PDF files, please use the print icon located on the file toolbar in the active Adobe Reader screen..
Computer Support Contact:
Phone: (620) 341-6205
Hours: M-F 7:30 - 4:30
Computer Support Backup:
Phone: (620) 341-6205
Hours: M-F 8:00 a.m. - 5:00 p.m.