Consumer Information - Rights and Responsibilities

YOUR RIGHTS AND RESPONSIBILITIES

You have the right to know: 

• What financial assistance programs are available.

   

• The deadline for submitting applications for each of the programs.

 

• How financial aid eligibility is determined and how financial assistance is awarded.

 

• An accurate estimate of the total cost of attending ESU, including tuition/fees, room/board, books and supplies, transportation, personal and miscellaneous expenses, and loan fees.

 

• A description of the various programs in your financial aid package.

 

• What portion of financial assistance received must be repaid and what portion is a grant. If the assistance is a loan, you have the right to know the interest rate, the total amount to be repaid, repayment procedures, how much time you have to repay the loan and when payment is to begin.

 

• The university's refund/repayment policy.

 

• How the university determines whether you are maintaining satisfactory academic progress and what happens if you are not.

By accepting an aid award, you also accept the responsibility to: 

• Return all additional documentation, verification, corrections and new information requested by the Office of Student Financial Aid (103 Plumb Hall, 620-341-5457, or 1-800-896-0567).

 

• Read and understand all the forms you are asked to sign and keep copies of them.
  
• Meet all obligations of any agreement that you sign.

 

• Promptly report changes in name, address and telephone number to appropriate offices.