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Distance Education


Emporia State University Computer Recommendations

Emporia State encourages students to bring a computer to college.  Computers are used for coursework, research, and communicating with instructors.  The university’s data network allows access from residence-hall rooms, and “ESU Wireless Zones.” 

ESU Wireless Zone Look for the ESU Wireless Zone placards in the common areas of most buildings on campus.

For instructions on configuring your computer for the ESU Wireless network, please follow the instructions  at http://artemis/networking/wireless/default.aspx

The ESU Wireless Zone is accessible in White Library, Visser Hall, Physical Education building, the Earl Center, the Memorial Union, Roosevelt Hall, Beach Hall, King Hall, Plumb Hall, Science Hall, Cremer Hall and Towers Residence Complex.

Recommendations for Buying a New PC or Mac*

Screen Size

  • A minimum of 1024x600.  That is the average size of a netbook. If you want to view Canvas on a dveice with a smaller screen, we recommend using the Canvas mobile app.

Operating system

  • Windows XP SP3 and newer
  • Mac OSX 10.6 or newer
  • Linus - chromeOS

Mobile Operating System Native App Support

  • IOS 7 and newer
  • Android 2.3 and newer

Computer Speed and Processor

  • Use a computer 5 years old or newer when possible
  • 1GB or RAM
  • 2GHz procesor

Internet Speed

  • Along with compatibilty and web standards. Canvas has been carefull crafted to accommodate low bandwith environments
  • Minimum of 512kbps 

Screen Readers

  • JAWS 14 or 15 for Internet Explorer 11 & 12 and Firefox 27
  • Latest version of VoiceOver for Safari
  • There is no screen reader support for Chrome

Software

  • Recommended:
    • Basic office suite (word processing, database, spreadsheet, and presentation) such as:

Multimedia

Multimedia capable (sound, mic, webcam).  (Optional depends on program)

Browser Requirement

Click her to learn more about browser requirements

Other recommendations

  • Netbooks and tablet computing devices.
  • USB ports and audio jacks that is easily accessible.
  • Use a backup program like Windows Backup or Mac OS Time Machine with an external hard drive to ensure file recovery in the event of a system malfunction.
  • Purchase a surge protector or uninterruptible power supply.
  • Add an extended warranty to cover the length of your academic use of the computer. Check with your homeowner’s or renter’s insurance to see if your computer is covered for damages or theft, and get additional coverage if needed.
  • Consider adding security hardware, such as a security cable, or software, such as LoJack for laptops.
  • Double check price quotes as sometimes prices don't include a keyboard, mouse, monitor, or the recommended operating system.
  • Printers are usually sold separately. Inkjet and laser printers provide high-quality printing. Before you buy, compare prices, features, and cartridge-replacement costs.
  • Ensure you have everything needed to connect and use your systems, including power cables, USB cables, and Ethernet cables.

 

Contact information

IT Helpdesk

The IT Helpdesk is available to assist students with many of their technology and computing needs. Services available to students include user account and password help, computer software and hardware consultation, virus and spyware removal, wireless connectivity issues, and residence hall network connectivity issues. The IT Helpdesk is also a beneficial resource for students who are unsure of where they can gain information regarding other technology and computing concerns. Listed below is the IT Helpdesk contact information and locations.

Contact Information

  • Ext. 5555 from any campus phone
  • 620-341-5555: Local Call
  • 877-341-5555: Toll-Free Number
  • E-mail the IT Helpdesk at helpdesk@emporia.edu

Hours

Please visit http://www.emporia.edu/it/help for our helpdesk hours.

Report a Problem

  • Have a Question or Need to Report a Technology-Related Problem?
  • Give us a call: 877-341-5555 (Toll-Free), 620-341-5555 (Local)
  • Email us at: helpdesk@emporia.edu