Frequently Asked Questions (FAQs)

 

What are the tuition and fee rates for this semester?

What are campus activity fees?

Why do I have a hold on my University account?

I didn’t receive a bill in the mail. What should I do?

When does my tuition have to be paid?

What are my options for paying my bill?

Can I pay my tuition and fees online?

Will my financial aid be applied towards all of the charges on my account?

How do I get my financial aid directly deposited into my bank account?

I do not want to use direct deposit. How will I receive my excess financial aid?

Why won’t you give me information regarding my child’s account? I pay the bill!

1. What are the tuition and fee rates for this semester?

The rates for the 2015-2016 academic year can be found at www.emporia.edu/busaff/student-information/tuition-and-waivers.html.

2. What are campus activity fees?

Campus Privilege Fees provide students with services, activities and supplemental educational opportunities tailored to fulfill their academic and personal goals. These are required to be paid by on-campus students. Examples of campus organizations receiving funds: Union Activities Council, Student Health Center, Student Recreation Center, The Bulletin, Center for Early Childhood Education, and Performing Arts. 

3. Why do I have a hold on my University account?

Holds present a variety of restrictions on a student’s account. Some departmental holds may restrict financial aid and student payments from being processed and others may restrict the student from drop/add procedures. Your Buzz In account will list the source of the hold. If you need assistance with the process to resolve a hold, please contact the corresponding department.

4. I didn’t receive an electronic bill. What should I do?

Students pre-enrolled by 12:00 p.m. Wednesday, April 8, 2015.

 Students pre-enrolling AFTER 12:00 p.m. Wednesday, April 8, 2015:

(1) pay fees at Cashiering Services and Student Accounts

OR

(2) pay fees online through your Buzz In account.

5. When does my tuition have to be paid?

FALL 2015

All students must be paid in full by August 21st in order to avoid an administrative fee.  A fee of $50 will be charged to all students who have an account balance greater than $100.  A student may enter a payment plan any time prior to September 20th to avoid additional charges after the $50 administrative fee on August 21, 2015.

6. What are my options for paying my bill?

The University accepts cash and checks at Cashiering Services and student accounts on the first floor of Plumb Hall.

Tuition and fees may be paid on-line through the student’s Buzz In account with a webcheck or credit card.

VISA, Mastercard, Discover and American Express are accepted credit cards.

Credit/Debit card transactions will be assessed a convenience fee. This fee can be avoided by using cash, check or webcheck.

7. Can I pay my tuition and fees online?

The University can accept payment of tuition and fees through the students Buzz In account. You can pay by VISA, MasterCard, Discover, American Express and web checks.

1. Go to http://buzzin.emporia.edu

2. Login: Username and Password

3. Contact the Help Desk for Login Questions (620-341-5555)

4. Select the "Academic Life" tab

5. Select the "Student Account Center" link

6. Continue the fee payment process through your secure student account center

Additional instructions for paying online can be found in our Enhanced Online Features tutorial.

8. Will my financial aid be applied towards all of the charges on my account?

Financial aid will be applied to tuition and fees first, followed by housing charges. Federal student financial aid can only cover “institutional charges” as defined by the U.S. Department of Education. This definition includes current year charges for tuition and fees, and on-campus room and board. A Title IV Authorization form must be received by Cashiering Services and Student Accounts to apply federal financial aid to any non-institutional charges. Once the students account has been paid in full, excess funds will be released to the student.

9. How do I get my financial aid directly deposited into my bank account?

Students can now direct deposit excess funds into ANY bank account. In order to guarantee direct deposit into the bank of your choice, you must complete the direct deposit process online by the Wednesday, the week prior to your first class.  Instructions for completing this process are available in our Enhanced Online Features tutorial.

Please remember to verify your bank account balance PRIOR to using any excess funds.

10. I do not want to use direct deposit. How will I receive my excess financial aid?

Students who do not complete the direct deposit authorization process online prior to the processing of excess funds will be issued a check. Checks will be mailed to the student's mailing address. If your mailing address has changed, please contact the Registration Office at 620-341-5211.

11. Why won’t you give me information regarding my child’s account? I pay the bill!

A federal law called the Federal Educational Rights to Privacy ACT (FERPA) requires that a student’s financial records are private and confidential. Cashiering Services and Student Accounts is required to secure authorization from the student prior to release of the information contained in these records. We understand that parents, spouses, grandparents, tax preparers and others may need to make payment or discuss various charges on a students account. We will be unable to provide any information until after the student adds you to their student account as an "authorized user." Instructions for adding an authorized user can be found in our Enhanced Online Features tutorial. This process must be complete BEFORE any information can be released.