Frequently Asked Questions (FAQs)
Spring 2013

 

What are the tuition and fee rates for this semester?

What are campus privilege fees?

Why do I have a hold on my University account?

I didn’t receive a bill in the mail. What should I do?

When does my tuition have to be paid?

What are my options for paying my bill?

Can I pay my tuition and fees online?

Will my financial aid be applied towards all of the charges on my account?

How do I get my financial aid directly deposited into my bank account?

I do not want to use direct deposit. How will I receive my excess financial aid?

Why won’t you give me information regarding my child’s account? I pay the bill!

1. What are the tuition and fee rates for this semester?

The rates for the 2012– 2013 academic year can be found at www.emporia.edu/busaff/student-information/tuition-and-waivers.html.

2. What are campus privilege fees?

Campus Privilege Fees provide students with services, activities and supplemental educational opportunities tailored to fulfill their academic and personal goals. These are required to be paid by on-campus students. Examples of campus organizations receiving funds: Union Activities Council, Student Health Center, Student Recreation Center, The Bulletin, Center for Early Childhood Education, and Performing Arts. Please visit http://www.emporia.edu/busaff/student-information/campus-privilege-fees.html to view the individual organizations who receive support from Campus Privilege Fees.

3. Why do I have a hold on my University account?

Holds present a variety of restrictions on a student’s account. Some departmental holds may restrict financial aid and student payments from being processed and others may restrict the student from drop/add procedures. Your Buzz In account will list the source of the hold. If you need assistance with the process to resolve a hold, please contact the corresponding department.

4. I didn’t receive a bill in the mail. What should I do?

Students pre-enrolled by 12:00 p.m. Wednesday, December 5, 2012:

• An electronic billing statement will be generated and available through the student’s Buzz In account. Please check your Buzz In account for updated information.

 Students pre-enrolling AFTER 12:00 p.m. Wednesday, December 5, 2012:

• The student should see advisor to determine class schedule.
• SAC students should go to the Student Advising Center, PH 206 or call 620-341-5421.
• Check your Buzz In account for Summer 2012 course charges
•  The student can

5. When does my tuition have to be paid?

All students are required to be paid-in-full or make payment arrangements by the fifth day of class (January 23, 2013). For payment to be credited to your account by the fifth day of class, please allow time for mailing and processing. Financial aid must be authorized AND disbursed to be considered a payment on your account. Prior semester charges must be paid-in-full before any student can retain their Spring 2013 course schedule.

Please read the Fee Payment Process at www.emporia.edu/busaff/student-information/.

6. What are my options for paying my bill?

The University accepts cash and checks at Cashiering Services and student accounts on the first floor of Plumb Hall.

Tuition and fees may be paid on-line through the student’s Buzz In account with a webcheck or credit card.

Mastercard, Discover and American Express are accepted credit cards.

Visa branded credit cards will no longer be accepted for payments made for tuition, fees and housing. 

Credit/Debit card transactions will be assessed a convenience fee. This fee can be avoided by using cash, check or webcheck.

7. Can I pay my tuition and fees online?

The University can accept payment of tuition and fees through the students Buzz In account. You can pay by MasterCard, Discover, American Express and web checks.

1. Go to http://buzzin.emporia.edu

2. Login: Username and Password

3. Contact the Help Desk for Login Questions (620-341-5555)

4. Select the "Academic Life" tab

5. Select the "Student Account Center" link

6. Continue the fee payment process through your secure student account center

Additional instructions for paying online can be found in our Enhanced Online Features tutorial.

8. Will my financial aid be applied towards all of the charges on my account?

Financial aid will be applied to tuition and fees first, followed by housing charges. Federal student financial aid can only cover “institutional charges” as defined by the U.S. Department of Education. This definition includes current year charges for tuition and fees, and on-campus room and board. A Title IV Authorization form must be received by Cashiering Services and Student Accounts to apply federal financial aid to any non-institutional charges. Once the students account has been paid in full, excess funds will be released to the student.

9. How do I get my financial aid directly deposited into my bank account?

Students can now direct deposit excess funds into ANY bank account. In order to guarantee direct deposit into the bank of your choice, you must complete the direct deposit process online by the Wednesday, the week prior to your first class.  Instructions for completing this process are available in our Enhanced Online Features tutorial.

Please remember to verify your bank account balance PRIOR to using any excess funds.

10. I do not want to use direct deposit. How will I receive my excess financial aid?

Students who do not complete the direct deposit authorization process online prior to the processing of excess funds will be issued a check. Checks will be mailed to the student's mailing address. If your mailing address has changed, please contact the Registration Office at 620-341-5211.

11. Why won’t you give me information regarding my child’s account? I pay the bill!

A federal law called the Federal Educational Rights to Privacy ACT (FERPA) requires that a student’s financial records are private and confidential. Cashiering Services and Student Accounts is required to secure authorization from the student prior to release of the information contained in these records. We understand that parents, spouses, grandparents, tax preparers and others may need to make payment or discuss various charges on a students account. We will be unable to provide any information until after the student adds you to their student account as an "authorized user." Instructions for adding an authorized user can be found in our Enhanced Online Features tutorial. This process must be complete BEFORE any information can be released.