Frequently Asked Questions (FAQs)
Fall 2009

 

What are the tuition and fee rates for this semester?

What are campus privilege fees?

Why do I have a hold on my University account?

I didn’t receive a bill in the mail. What should I do?

When does my tuition have to be paid?

What are my options for paying my bill?

Can I pay my tuition and fees online?

Will my financial aid be applied towards all of the charges on my account?

How do I get my financial aid directly deposited into my bank account?

I do not have a Lyon County State Bank account. How will I receive my excess financial aid?

Why won’t you give me information regarding my child’s account? I pay the bill!

1. What are the tuition and fee rates for this semester?

The rates for the 2009– 2010 academic year can be found at www.emporia.edu/busaff/tuitwaiv.htm.

2. What are campus privilege fees?

Campus Privilege Fees provide students with services, activities and supplemental educational opportunities tailored to fulfill their academic and personal goals. These are required to be paid by on-campus students. Examples of campus organizations receiving funds: Union Activities Council, Student Health Center, Student Recreation Center, The Bulletin, Center for Early Childhood Education, and Performing Arts. Please visit http://www.emporia.edu/busaff/campuspr.htm to view the individual organizations who receive support from Campus Privilege Fees.

3. Why do I have a hold on my University account?

Holds present a variety of restrictions on a student’s account. Some departmental holds may restrict financial aid and student payments from being processed and others may restrict the student from drop/add procedures. Your Buzz In account will list the source of the hold. If you need assistance with the process to resolve a hold, please contact the corresponding department.

4. I didn’t receive a bill in the mail. What should I do?

Students pre-enrolled by 12:00 p.m. Wednesday, July 15, 2009:

• A billing statement will be mailed to the student’s permanent address no earlier than Friday, July 17, 2009. If changes are made to your schedule after July 15, 2009, please check your Buzz In account for updated information. If your permanent address has changed you must update your address with the Registration Office.
  

Students pre-enrolling AFTER 12:00 pm. Wednesday, July 15, 2009:

• The student should see advisor to determine class schedule.
• SAC students should go to the Student Advising Center, PH 206, or call 620-341-5421.
• The student should take class shecule to Cashiering Services and
  • (1) pay fees
    OR
  • (2) pay fees on-line through your Buzz In account.

ALL FEES ARE DUE AND PAYABLE BY 5:00 P.M. FRIDAY, AUGUST 14, 2009 WHETHER A BILLING STATEMENT IS RECEIVED OR NOT. ANY STUDENT WHO DOES NOT PAY FEES BY 5:00 P.M. ON AUGUST 14, 2009 WILL BE DROPPED FROM THE SCHEDULED CLASSES.

5. When does my tuition have to be paid?

Tuition payment must be received by 5:00 p.m. on Friday, August 14, 2009 in Cashiering Services (ESU Box 4080, 1200 Commercial St., Emporia, KS 66801). Any pre-enrolled student who does not pay fees or make other payment arrangements by 5:00 p.m. on Friday, August 14, 2009 will be dropped from scheduled classes and will have to repeat the registration process.

Please read the Fee Payment Process at www.emporia.edu/busaff/payingtu.htm.

6. What are my options for paying my bill?

The University accepts cash, checks, or credit cards. Account payments may be made at Cashiering Services located on the first floor of Plumb Hall or on the web.

Visa, MasterCard, Discover, and American Express are accepted credit cards

-Online Payments

Web checks and credit cards can be used to pay through the student’s Buzz In account

7. Can I pay my tuition and fees online?

The University can accept payment of tuition and fees through the students Buzz In account. You can pay by Visa, MasterCard, Discover, American Express and web checks.

1. Go to http://buzzin.emporia.edu

2. Login: Username and Password

3. Contact the Help Desk for Login Questions (620-341-5555)

4. Select the Academic Life tab

5. Select the credit card icon next to the dollar amount under your “My Account” section

6. Fill in the appropriate information

8. Will my financial aid be applied towards all of the charges on my account?

Financial aid will be applied to tuition and fees first, followed by housing charges. Federal student financial aid can only cover “institutional charges” as defined by the U.S. Department of Education. This definition includes current year charges for tuition and fees, and on-campus room and board. A Title IV Authorization form must be received by Cashiering Services to apply federal financial aid to any non-institutional charges. Once the students account has been paid in full, excess funds will be released to the student.

9. How do I get my financial aid directly deposited into my bank account?

ESU can only direct deposit excess financial aid into a Lyon County State Bank account. The Lyon County State Bank account must be set up and the privacy statement must be signed. The Direct Deposit Authorization form must be signed and submitted to Cashiering Services or the Lyon County State Bank in order for excess financial aid to be deposited in the student’s bank account.

REMINDER: Students need to verify Lyon County State Bank checking account balance for excess financial aid amounts. Students can verify account information by checking the ATM or calling Lyon County State Bank.

10. I do not have a Lyon County State Bank account. How will I receive my excess financial aid?

Students who have not completed a Direct Deposit Authorization will be issued a check. Checks will be mailed no earlier than August 21, 2009 and will be sent to the student's mailing address. If your mailing address has changed, you must update your address with the Registration Office (620-341-5211).

11. Why won’t you give me information regarding my child’s account? I pay the bill!

A federal law called the Federal Educational Rights to Privacy ACT (FERPA) requires that a student’s financial records are private and confidential. Cashiering Services is required to secure written authorization from the student prior to release of the information contained in these records. We understand that parents, spouses, grandparents, tax preparers and others may need to make payment or discuss various charges on a students account. We will be unable to provide any information until after the student completes and returns the Authorization to Release Student Information form to Cashiering Services. This form must be received by Cashiering Services BEFORE any information can be released.

 

Last Updated July 17, 2009